Last updated: 01/12/2025
Lino’s Foods (PTY) Ltd (“we”, “our”, “us”), trading as Lino’s Foods, operates the website vincent.org.za and provides takeaway and delivery services. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
1. Information We Collect
We may collect the following personal information:
- Full name
- Contact details (phone number, email address)
- Delivery address
- Order details
- Payment information (processed securely by third-party providers)
- Website usage data
- Social media interactions
- WhatsApp chat communications
2. How We Collect Information
We collect information through:
- Online orders
- WhatsApp chats
- Email communication
- Contact forms on our website
- Social media engagement
- Delivery partners such as Mr Delivery
- Cookies and website tracking tools
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our services and website
- Communicate order updates and promotions
- Comply with legal obligations
4. Sharing of Information
We may share your information with:
- Delivery partners (e.g., Mr Delivery)
- Payment processors
- Website hosting and security providers
- Law enforcement if required by law
We do not sell or trade your personal information.
5. Cookies
Our website uses cookies to improve functionality, enhance your experience, and analyse traffic. See our Cookie Policy below for more details.
6. Data Security
We take reasonable measures to safeguard your information from loss, misuse, or unauthorised access.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent
To exercise your rights, contact us at hello@linos.org.za.
8. Contact Us
Lino’s Foods (PTY) Ltd
513 Pretoria Road, Fairleads, Benoni, 1512
Email: hello@linos.org.za
Website: vincent.org.za